Job Pofile:

• Headhunting to resource on specific skills (6-8 skills)
• Identify target companies (databases, newspapers, people, surveys)
• Leads generation through cold calls or through resumes from database
• Understand the technicalities of the requirements and analyse client requirements and needs
• Technically competent to convey the right technical and non-technical content to candidates
• Speaking to leads and converting leads to prospects
• Preliminary screening/short-listing the right qualitative profile against given requirements of resumes sourced through headhunting
• Speaking / emailing to the screened/short-listed resumes and checking their availability and interests)
• Sell and forward the interested candidate resumes to the client against requirements
• Maintain excellent resumes-to-interview conversion ratio
• Interview follow-ups with clients
• Training candidates on interview patterns and interview tips )
• Coordinate interviews efficiently and make the event happen

• Education : Graduates.
• Experience: 0-2 yrs.
• Nature of work : Customer Support
• Computer Skills : Computer literate
• Excellent communication skills ( neutral accent ).
• Willing to work in nights shift
  
  

• 100% Voice Support
• Inbound & Outbound Calls
• Customer Expectations are Met
• Information Related to the Fulfillment of Orders is Accurately Maintained
• Satisfaction of the Customer and the Business
• Customer Feedback and Recommend Enhancements are Relayed to Management
• Global Solutions to Fulfillment- and Service-related Issues

• Education: Graduates.
• Experience: 0-2 yrs.
• Nature of experience: Technical Support
• Strong Analytical and interpersonal skills
• Computer Skills : Computer literate, Good technical knowledge
• Excellent communication skills (neutral accent).
• Willing to work in nights shift

Job Profile :

• Provide Technical Support to Clients on 24 / 7 availability
• Handle issues related to Customer Technical issues ranging from Simple PC Related problems to Application relied issues
• Handle issues related to NT, 2003, 2000 and Xp Clients
• Provide 1st level support on Solaris, AIX - Unix Systems
• Provide 1st level Support on high end storage devices like SAN, NAS box
• Provide support to remote users (using laptop, PA, Black berry etc.,)
• Network monitoring and handling critical issues
• System and application security management.

Job Profile :

• Acting as an interface between business and partners who work towards a profitable growth for services, products and solutions.
• Audit Compliant Electronic Archiving through BIRD Monitoring of tools orders and reports to ensure that Our client standards and Audit requirements are met.
• Handling financial claims with the credit invoicing with the usage of appropriate methods and tools and follow-up on status of credits.
• Communicate the relevant information to partner using the appropriate tool and if unable to resolve the cases, timely escalation of orders and claims to avoid further delays.
• Manage the high volume of work with accuracy supporting the Quality team along with the Team Leader in various process activities.
• Handling the Order Control Reports by taking timely action on the orders that are incomplete.