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Information technology is a collective term for the various technologies involved in processing and transmitting information. Not only can work be done more quickly than before, but IT has given decision-makers the opportunity to consider far more data when making decisions. The rapid spread of computers and information technology has generated a need for highly trained workers to design and develop new hardware and software systems and to incorporate new technologies.

Computer programmers write the detailed instructions (programmes) that tell the computer what to do to perform a certain function. Application (or Development) programmers write original programmes which allow the computer to perform certain functions. Typical applications for personal computers are spreadsheet, word processing, and game programmes. Systems programmers create computer operating systems (rather than applications). Systems programming is more technically demanding than general programming. Programmers write programs according to the specifications determined by systems analysts.

Systems analysts and software engineers oversee the development process for new software and hardware. Software engineers undertake projects that could involve designing a new application programme or other software. Systems analysts may design either new hardware systems or software products.

Computer engineers design, build, test, and evaluate new computer chips, circuit boards, computer systems, and peripheral devices. Database administrators determine ways to organize and store data and work with database management systems software. Computer scientists are involved in research, teaching and creation or application of new technology. Network or computer systems administrators design, install, and support an organization's LAN (local-area network), WAN (wide-area network), network segment, Internet, or intranet system.

Computer support personnel are trouble-shooters who interpret problems, and provide technical support for hardware, software, and systems.

The skill set

Computer programmes should be able to think logically and pay close attention to detail. They must have patience, persistence, and the ability to work on exacting analytical work under pressure. Ingenuity, creativity, and imagination and good team work skills are important.

Information systems managers must possess strong interpersonal, communication, team work and leadership skills.

Software engineering requires strong problem-solving and analytical skills. They also must be able to communicate effectively with team members, other staff, and the customers they meet. They must be able to concentrate and pay close attention to detail.

Systems analysts, database administrators, and computer scientists must be able to think logically and have good communication skills. Having to deal with a number of tasks simultaneously, they require the ability to concentrate and pay close attention to detail. They need to have the ability to work independently as also as part of a team.

Network or computer systems administrators must be organised, patient, enjoy challenges and problem solving and think logically. They must have a good memory and strong communication skills.

Computer support personnel need strong problem-solving, analytical, and communication skills because troubleshooting and helping others are vital components of the job.

Training Programmes

The best foundation for a long term career in IT is a bachelor's degree (B E/ B Tech) in computer science and engineering or information technology or electronics engineering. Postgraduate degree in computer applications (Master of Computer Applications) is the other option which helps in ensuring excellent prospects in software and computer applications.

Computer and information systems managers usually require a bachelor's degree in a computer-related field followed by an MBA with technology or information systems management specialisation.

For computer operators a diploma in computers or a bachelor's degree in computer science/ computer applications would be useful. Computer support personnel would have diploma in computer engineering or equivalent qualification.

Education in reputed institutions of higher education coupled with a good academic record offers the best prospects for employment. Attaining the highest level of academic training helps in ensuring employability. Employers, hardware and software vendors, colleges and universities, private training institutions, or professional computing societies offer continuing education and professional development seminars.

Competency or quality of IT professionals is usually assessed by employers on the basis of technical or professional certification. Certification can be obtained voluntarily, though many vendors now offer or even require professionals who work with their products to be certified.

Success in IT will depend on the level of effort that is put into one's education and training. As technological advances in the computer field continue, employers in all areas demand a higher level of skill and expertise.

Prominent Institutions [Listing is indicative, not exhaustive]

Prospects

The rapid spread of computers and computer-based technologies or information technologies over the past few decades has generated an abundance of career paths and job opportunities for people skilled and highly trained in this area. IT professionals find employment in academia, research, industry, government, private and business organizations.

As IT matures and the penetration of IT products increases in a wide range of industry sectors, there is an increasing need for IT workers in "technology-enabled" organizations, companies that use or modify technologies for their specific needs. Industries such as healthcare, insurance, banking, finance and e-commerce as also the government will experience significant growth in the employment of IT-trained professionals. IT professionals would increasingly need to focus more on the applications of information technologies, as opposed to focusing on the technology itself, and to develop cross-disciplinary knowledge with a strong business emphasis.

IT is one of the fastest changing areas technologically. Computing professionals' education does not stop with the college degree, but continues with seminars, conferences, and advanced courses and training. In computer theory and applications, new ideas are developed every day. Success requires an ongoing commitment to learning to maintain knowledge, skills, and career opportunities.

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