Want to know what ITES is?

What is IT enabled services?
These are services provided by companies to customers using technology. For example call centers enable organizations to provide information and support services to its customers using voice, email or chat. The data can be moved across the organization to all its internal and external customers quickly and effortlessly.

What is the scope of IT enabled services in India?
There is huge demand for manpower in services Industry overseas and India favorably meets this requirement. By outsourcing these services to India, overseas companies are not only achieving significant benefits in cost, quality and time but also creating platform for creating new businesses. Also India has large English speaking workforce and willingness to work in this industry.

What are the areas of IT enabled services India provides?
Medical transcription, Customer interaction services, Technical support, Business process outsourcing, HR services, Back office operations etc.

What is basic requirement for ITES?
A good comprehension level in English is essential. They must have some people skills in order to interact with people and willingness to work.

What are benefits in this area?
IT enabled services offers good prospects, eventually leading to self-employment. If you are technically qualified, it might also provide a point of entry into the IT field. Besides, paying well, this field is more stable and offers huge opportunity for growth. Starting with 8000/- per month, an employee can earn upto 15000/- within one year in service.

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